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💼 I want better office English

Emails, meetings and phone calls at work.

A person writing an apology email at work
KiiTOS Business Level 3How do I apologise in a work email?Own it, fix it, and say what changes. Three lines, no drama.1 min read
A candidate asking questions at an interview
KiiTOS Business Level 3How do I ask good questions in a job interview?Three questions that make you look interested, not nervous.1 min read
A work chat on a laptop screen
KiiTOS Business Level 3How do I chat in a company group?Company chat is quick, but it is still work. Short, clear and calm wins.2 min read
Colleagues discussing an idea calmly in a meeting
KiiTOS Business Level 3How do I disagree politely at work?Disagree with the idea, not the person. Four phrases that keep the room calm.1 min read
A person writing notes after a meeting
KiiTOS Business Level 3How do I follow up after a meeting?A short follow-up email makes the meeting real. Six lines are enough.1 min read
A candidate introducing themselves in an interview
KiiTOS Business Level 3How do I introduce myself in a job interview?Name, work, one result, and why this job. Four short sentences.1 min read
A person writing a careful email reply
KiiTOS Business Level 3How do I say no politely in an email?A clear no protects your time. A kind no protects the relationship.1 min read
A person writing a polite email at a desk
KiiTOS Business Level 3How do I write a polite request by email?A request is easier to answer when it is short, clear and kind.1 min read
Two message styles side by side on a screen
KiiTOS Business Level 3Short message or full sentence at work?Chat can be short. Email should be clear. Know which one you are writing.1 min read
A work chat with a few simple emoji
KiiTOS Business Level 2When should I use emoji at work?One smile can warm a message. Three can look careless. A simple rule.1 min read
A traveller speaking to a hotel receptionist about a booking
KiiTOS Travel Level 2How do I fix a problem with my booking?Stay calm, say the facts, and ask for one clear thing.2 min read
A professional reading notes before a meeting
KiiTOS Business Level 3How do I learn business English?Business English is not a new language. It is your work, said simply and politely.1 min read
A candidate preparing answers before an interview
KiiTOS Business Level 3How do I prepare for an English job interview?You do not need perfect English. You need five clear answers, said slowly.2 min read
A person writing a short email on a laptop
KiiTOS Business Level 3How do I write a simple email in English?Five lines are enough. A clear email is a kind email.2 min read