Your phone is dead. The street names mean nothing. Your heart beats fast. Stop. Getting lost is a problem, but it is a small problem, and it has a simple answer: people.
Stop and breathe
Walking faster does not help. Stand still for one minute and look around. Find the sun, a big building, or a river.
Calm is part of the answer.
Find a safe person
Choose a person who is working: a shop worker, a hotel desk, a bus driver. They know the area.
Excuse me, I am lost. Can you help me?
Say your place slowly
Say the name of your hotel or street. Show the name written on paper or on your key card.
I am looking for this hotel.
Ask for a landmark
A big place is easier than a small street.
Is the station near here? Which way?
Write it down
If you cannot remember the way, ask them to write it, or to point.
Can you show me on the map?
Words to remember
- lost — not knowing where you are
- landmark — a big, easy-to-see place
- near — not far
- point — to show with your finger
Questions & answers
Q: What if nobody speaks English?
Use short words and your hands. Show the name on paper. A name and a smile open most doors.
Q: Is it safe to ask anyone?
Choose people who work in shops, hotels or stations. Avoid empty streets and dark places.
Q: Should I take a taxi?
If you are tired or it is late, yes. Show the address, and agree the price first.
Q: How do I avoid this next time?
Take a photo of your hotel name and street. Keep a paper note in your bag. Charge your phone before you go out.
Q: What if I feel frightened?
Go into a shop or hotel. Stay where there are people. Ask the staff to call someone for you.