A heavy bag is easier to carry with a few English sentences. You do not need to explain everything. Ask clearly, and people will help.

Ask for help

Could you help me with this bag, please?

At the station

Where can I leave my luggage?

Is there a lift?

On the train

Is there space for my bag here?

At the airport

Where do I collect my luggage?

My bag is damaged.

If a bag is lost

My bag did not arrive. Where can I report it?

Words to remember

  • luggage β€” bags you take when you travel
  • lift β€” a machine that carries you up and down
  • collect β€” to get something
  • damaged β€” broken or hurt

Questions & answers

Q: How do I ask a stranger politely?

Start with "Excuse me" and end with "please". A smile helps.

Q: Is it okay to offer to pay?

You can ask, "Is there a charge?" Most people help for free.

Q: What if my bag is too heavy for the shelf?

Ask, "Can you help me put this up?" Staff and other travellers usually help.

Q: How do I report a lost bag?

Go to the airline desk and say, "My bag did not arrive." Show your ticket.

Q: What if I cannot find the luggage area?

Ask, "Where is the luggage collection?" and follow the signs.