"Thank you" and "I am sorry" are small words. They are also very strong. Use them every day.
Thank you
Say thank you when someone helps you.
Thank you.
Say thank you for a gift.
Thank you. I like it.
A longer way:
Thank you very much.
You are welcome
When someone says thank you, you can say:
You are welcome.
I am sorry
Say sorry when you make a small mistake.
I am sorry. I am late.
Say sorry when you are a little late:
Sorry!
Thank you and sorry together
Sorry, I am late. Thank you for waiting.
Words to remember
- thank you — words for help or a gift
- sorry — words after a mistake
- welcome — the answer to "thank you"
- late — after the right time
Questions & answers
Q: Is "thanks" okay?
Yes. It is short and friendly. Use "thank you" in a shop or office.
Q: What if I say sorry too much?
Two short words are enough. Then smile.
Q: Can I say thank you in a message?
Yes. "Thank you!" with one emoji is friendly.
Q: What if someone does not answer?
Some people are quiet. Your words are still kind.